Coronavirus (COVID-19)

Our response

Our first priority in response to COVID-19 has been, and continues to be, the safety and wellbeing of our colleagues.

We have been running business continuity strategies for a number of weeks across the Americas, Asia Pacific, Europe and the Middle East, where we are operating a split team approach or working from home according to local government and health authority guidelines.

Following the introduction of the UK Government’s new measures to reduce the spread of COVID-19, the vast majority of Standard Life Aberdeen’s UK staff will work from home from Tuesday 24 March and until further notice.

We have been preparing for this scenario for some time and have the infrastructure in place to allow our people to work remotely. Teams including those involved with managing our clients’ assets, the operation of our investment business, and the servicing of our clients and customers around the world, have access to the tools they require to do their jobs from home.

A very small number of colleagues, who are defined as ‘key workers’ by the Financial Conduct Authority, are required to perform their roles from one of our offices. In these instances, we are supporting them to ensure they do not have to use public transport and we have increased the frequency and intensity of our office cleaning.

For a short period, we may need to ask for your patience as we adjust to this new working environment. We would like to thank you for your ongoing trust in us. We are confident that we can continue to run our business with minimal impact on our customers and clients, while at the same time protecting the health of our colleagues, their families and the broader communities in which we operate.

As at 24 March 2020