Online Security for shareholders
Receiving emails about your shareholding
If you've signed up to ecommunications then you'll receive emails from us with website links when we have information to tell you about your shareholding. For example, at dividend payment time or to let you know about our Annual General Meeting.
When we send you an email we'll always put your unique shareholder reference number at the top - but we will only show the last four digits.
You can also help make sure you always get our emails by adding our email address -
@shareholder.standardlife.com to your safe senders list.
Linking to websites
There is a lot of information that we need to tell you about and often we'll put links in our emails so that you can find out more. Some information is on our website but to access confidential information about your shareholding we'll direct you to www.standardlifeshareportal.com - which, Capita, our share registrar look after.
www.standardlifeshareportal.com security
To access information online about your shareholding you need to have a share portal account set up - this is so we can make sure that the right person is accessing details about your shareholding.
You can increase your own online security by creating a strong password and unique username. Then you will be safe to access your share information online at a time that suits you.
Did you know?
Around 500,000 of our shareholders get their shareholder information by email and website.
Not registered yet?
Staying safe online
It's important that when you enter personal information onto a website like www.standardlifeshareportal.com that you protect your details. There are a few simple things you can do to help make sure that the site you are using is safe and genuine.
- Check that the web address starts with https://
- Look for a padlock or key symbol
- you'll find this at the top or bottom of your screen - Click the padlock or key symbol - the information here will help you to confirm the site is genuine - look for Standard Life plc and a valid date range
- Logout of your share portal account - never leave your computer unattended
Add Email address to safe senders list
Instructions for some email programs:
Microsoft Outlook
- On the 'Tools' menu, click 'Options'
- On the 'Preferences' tab, under 'Email', click 'Junk Email'
- Click the 'Safe Senders' or 'Safe Recipients' tab
- Click 'Add'
- Enter the email address and click 'OK'
- Further help
Windows Live / Hotmail
- Open the email message received from us.
- Click on 'Options' then 'More options'
- Under 'Junk email' select 'Safe and blocked senders'
- Click on 'Safe senders'
- Enter and click 'Add to list'