Identity security

Identity theft and online fraud is big business.

Protect yourself against identity fraud

When you're online you leave a trail of little clues about yourself like your name, your date of birth and where you live. You use these details to prove who you are to open bank accounts, buy goods and apply for credit or a job.

Unfortunately, criminals want to do exactly the same thing.

Criminals specialise in this for the sole aim to commit fraud. By gathering up all the pieces of information about you, they can apply for credit cards and loans in your name. Worse, they can use the identity they've stolen from you for other, more serious crimes.

Keeping your identity protected online is straightforward if you know what to look out for. And it's worth knowing the kind of tricks that fraudsters often use. That way, you can stay safe online.

Having your identity stolen is frightening, upsetting and hugely disruptive to your life. The Home Office estimates it takes 300 hours to restore your financial and credit records after identity theft. If it was a full-time job, 8 hours a day, 5 days a week, it would take over a month to fix.

What are the warning signs?

  • You get less mail or it stops altogether
  • You start getting bills for things you didn't order
  • Odd-looking transactions appear on your bank statements
  • You can't find your driving license or passport
  • You get refused credit. (Credit ratings agencies can provide you with details of your credit rating and alert you to any significant changes).

But, the sooner you notice odd things happening, the easier it should be to undo the damage, get your identity back and defeat the fraudsters.

What documents and personal details do you need to keep safe?

  • Passport
  • Driving licence
  • Birth/marriage/death certificates

Paperwork

How often do you throw out old receipts, paperwork or unopened mail? It's easily done but it can have serious consequences.

Fraudsters will happily search through your bins for any personal or financial information. Over a period of weeks, their goal is to build up enough information about you to steal your identity.

Piecing all of these together, fraudsters can build a surprisingly accurate picture of you. Then pretend to be you.

How can you keep them safe?

  • Shred anything that shows your personal information, or tear it into tiny pieces
  • Go paper-free, lots of companies offer this as an alternative to mail
  • Don't leave signed receipts behind
  • Lock important documents away where intruders won't find them
  • Never carry important documents around unless you need to
  • Never write down passwords or PINs
  • Read every bank and credit card statement
  • Redirect your post if you move house