In this section you will find reports issued by Standard Life, including our reports on sustainability and corporate responsibility, as well as on our industry and markets.
Sustainability Report PDF (2.40Mb)
For Standard Life, managing our long-term economic, environmental and social impact is firmly at the heart of our business. It's fundamental to our sustainable business strategy. This, our full sustainability report, details how we've identified and responded to these during 2012, through our material themes.
Sustainability Snapshot report PDF (792Kb)
For Standard Life, managing our long-term economic, environmental and social impact is firmly at the heart of our business. It's fundamental to our sustainable business strategy. This, our sustainability snapshot report, is a short overview of our achievements during 2012.
Complaints report PDF (104 Kb)
Our customers expect us to provide excellent products and a first class service. If they are not happy, we want to know about it so we can investigate their concerns and put matters right. Read our report detailing complaint volumes from July to December 2012.