In this section:

Investors contacts

Retail shareholders
Institutional investors

Retail Shareholders

Please have a note of your Shareholder Reference Number when you call. You’ll find this at the top of your letter.

Computershare

If you want to make changes to your shareholding, buy more Standard Life plc shares or update your contact details you need to contact our registrar – Computershare Investor Services PLC.

United Kingdom

Visit www.computershare.com
Email sl.queries@computershare.co.uk
Call 0845 113 0045 or +353 (0) 1 431 9829
Computershare Investor Services PLC,
PO Box 1075, The Pavilions, Bridgwater Road,
Bristol BS99 3FA

Ireland

Visit www.computershare.com
Email sl.queries@computershare.co.uk
Call +353 (0) 1 431 9829
Computershare Investor Services (Ireland) Ltd,
PO Box 10720, Heron House, Corrig Road,
Sandyford Industrial Estate, Dublin 18

Germany and Austria

Visit www.computershare.de
Email register@computershare.de
Call +49 (0) 8930-90 36 25
Computershare GmbH, Standard Life,
Hansastraβe 15, 80686 München

Canada

Visit www.computershare.com
Email service@computershare.com
Call 1-866-982-9939 or the local number 514-982-9939
Computershare Investor Services,
North Tower, 9th Floor, 100 University Ave,
Toronto, Ontario M5J5 2Y1

Standard Life

If you hold a policy with Standard Life you also need to let us know. We do not share customers’ personal data changes with Computershare and vice versa. When you change address, you need to let both of us know.

United Kingdom

Visit www.standardlife.com
Email shareholders@standardlife.com
Call 0845 275 3000 or +44 (0)131 270 9060

Ireland

Visit www.standardlife.ie
Email customerservice@standardlife.ie
Call +44 (0)131 270 9060

Germany

Visit www.standardlife.de
Email aktien@standardlife.de
Call 01802-00 12 55

Austria

Visit www.standardlife.at
Email aktien@standardlife.at
Call 0810-53 00 45

Canada

Visit www.standardlife.ca
Email csc@standardlife.ca
Call 1-888-841-6633

Institutional Investors

Institutional investors please contact;

Gordon Aitken, Investor Relations Director Gordon Aitken
Investor Relations Director
+44 (0)131 245 6799

Duncan Heath, Investor Relations Manager Duncan Heath
Investor Relations Manager
+44 (0) 131 245 4742

Paul De'ath, Investor Relations Analyst Paul De'Ath
Investor Relations Analyst
+44 (0)131 245 9893

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Standard Life plc, registered in Scotland (SC286832), Standard Life House, 30 Lothian Road, Edinburgh EH1 2DH. Telephone +44 (0)131 225 2552. Calls may be recorded/monitored and call charges may vary.