In preparing this report, we've taken into consideration AccountAbility's principles of inclusivity, materiality and responsiveness, the Financial Services Sector Supplement (2009) and the third version of the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines (known as G3).
We've assessed our reporting against Global Reporting Initiative's Financial Services Sector Supplement and the AA1000 AS 2008 standard, to inform the development of our sustainability strategy and the reporting and communication of our performance.
The G3 guidelines define three application levels for reports and allow self-assessment against them; we've assessed this report at Level B.
Please see the GRI index for details of the information contained within this report that meets the GRI's criteria.
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